General terms and conditions
These terms apply to the purchase and use of MinorClearPass, a travel consent document. By completing a purchase, the user agrees to these terms.
MinorClearPass is delivered electronically and may be used only for the specified journey. Reuse, modification, or resale is not permitted.
The user is responsible for all information provided and for meeting applicable travel requirements. MinorClearPass does not replace official travel documents or authority decisions.
Fees are non-refundable due to immediate delivery of the service. In exceptional circumstances, we will be happy to review your case and may be able to offer a refund.
Personal data is processed solely for the purpose of delivering the document, in accordance with applicable data protection laws, and is deleted thereafter.
The Company is not liable for any travel outcomes, including delays, denials, cancellations, or any decisions made by airlines, authorities, or other third parties.
Company name: Svenska Utrikesgruppen AB
Company registration number: 5592102445
Box 11053, 100 61 Stockholm, Sweden
info@minorclearpass.com
1. General terms and conditions
These general terms and conditions apply to the purchase and use of content, services and products provided by MinorClearPass.com, hereinafter referred to as “the Company”. By completing a purchase, the customer agrees to these terms and conditions.
2. Product
The MinorClearPass product consists of digital content delivered electronically in PDF format. The product is intended for use in connection with travel involving minors, whether the child is travelling alone, with one of their legal guardians, or with a third party.
3. Delivery
Delivery of MinorClearPass normally takes place immediately after payment has been received. The product is made available for download and is sent to the email address provided by the customer at the time of purchase.
4. Validity of the document
MinorClearPass is intended to be used for the specific journey and purpose stated at the time of ordering.
For the document to be valid, the customer is responsible for providing correct and complete information in the form on the website. The validity of the document also requires that it is printed and signed by the legal guardian(s) as well as two witnesses of the customer’s choice.
5. Right of use
The customer is granted a personal and limited right to use the product for personal use only and solely for the journey specified at the time of ordering.
The product may not be:
6. Responsibility of legal guardians
It is the customer’s responsibility to ensure that all legal guardians have consented to the use of the product and to the child’s journey, in accordance with applicable laws and regulations in their home country and in the destination country.
7. Entry regulations
The customer is responsible for familiarising themselves, prior to ordering MinorClearPass, with the rules and requirements applicable to the specific journey. MinorClearPass is designed to meet commonly applied requirements for travel involving minors. However, requirements and procedures may vary between airlines, border controls and authorities. The Company therefore cannot be held responsible for assessments or requirements imposed by third parties, including any requirements for additional certification or authentication.
8. Intellectual property rights
All intellectual property rights, including copyright, trademarks and distinctive signs relating to the product and the product name MinorClearPass, belong to the Company. The customer or any other party does not acquire any right to use the Company’s trademarks or distinctive signs beyond what is set out in these terms and conditions.
9. Refunds (Non-refundable Fee)
All fees paid for MinorClearPass are non-refundable. The product constitutes digital content and is delivered immediately after the purchase is completed. By completing the purchase, the customer consents to immediate delivery and acknowledges that no refund can be made. No refund will be issued once the product has been delivered or made available to the customer.
10. Processing of personal data
The Company processes personal data in accordance with applicable data protection legislation. When ordering MinorClearPass, the customer is required to provide information relating to accompanying persons and legal guardians. This information is used solely for the purpose of producing MinorClearPass and is not stored after the document has been provided.
11. Amendments to MinorClearPass
The Company is not responsible for errors, deficiencies or consequences arising from incorrect, incomplete or misleading information provided by the customer in the web form when ordering MinorClearPass. It is the customer’s responsibility to ensure that all information provided is correct and up to date.
Once the order has been completed, no changes can be made to the information provided by the customer. The Company does not retain the information entered in the web form after the document has been produced and is therefore unable to make amendments or corrections afterwards. The customer is responsible for reviewing all information before completing the order.
12. Technical issues
The Company is not responsible for delays or failure of delivery due to circumstances beyond the Company’s control, such as technical problems, decisions by authorities, natural disasters, strikes or other force majeure events. The Company is not responsible for temporary technical issues that may affect access to, downloading or delivery of the product.
13. Limitation of liability
MinorClearPass has been developed to facilitate travel involving minors. However, the Company cannot influence or be held responsible for events beyond its control, such as cancelled or interrupted journeys, refusal of entry, refusal of visas or denial of boarding. Such situations may result from decisions or assessments made by authorities, airlines or other third parties.
In all circumstances, the Company’s liability is limited to the amount paid by the customer for the product. The Company shall not be liable for indirect damages, consequential damages or financial losses, such as missed travel, additional costs or other consequences.
14. Language version
These terms are written in English. If there is any difference between the English version and a translated version, the English version applies.
15. Governing law and disputes
These terms shall be governed by and construed in accordance with the laws of Sweden. Any dispute arising out of or in connection with these terms shall, in the first instance, be resolved through dialogue between the parties and, if not resolved, be submitted to the competent courts of Sweden.
16. Company details
Company name: Svenska Utrikesgruppen AB
Company registration number: 5592102445
Box 11053, 100 61 Stockholm, Sweden
info@minorclearpass.com
